Returns & Exchanges
At Naan Furniture, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange. Please ensure all furniture remains in its original packaging and unassembled condition to qualify for a return.
Initiate Your Request
Log into your account portal or contact our support team with your order number and photos of the item to begin the return process.
Prepare for Pickup
Carefully disassemble the furniture and secure it in its original box with all hardware and instruction manuals included.
Schedule Shipping
Once approved, we will provide a prepaid shipping label or coordinate a professional carrier pickup for larger oversized items.
Receive Your Refund
After our warehouse inspects the returned piece, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing